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Garage Door Repairman Frequently Asked Questions

Where are you based?
 

Based in Lifton West Devon UK (PL16 0DS) between Launceston in Cornwall and Tavistock in Devon. We are an independant service-area business specialising in old up-and-over garage door repairs that many other companies see as a sales opportunity. Covering Plymouth, Devon, and all PL postcodes and outlying areas, for the same affordable price. You can be sure that we are local by checking our Facebook, Google My Business and Yell.com presence from the links on our homepage where you can see all our reviews - over 300 of them!

We have been established for a long time, gaining a 15+ years badge from Yell and over 500 followers on local facebook pages.

Consult a garage door repair expert not a salesman!

Do you supply garage doors?
 

 

No - our focus is on old up-and-over garage door repairs using Howards knowledge and over 30 years of experience partly  gained when he had his own garage door company for over 13 years.This means he can usually find a solution whereas others can't because he was fitting these now ancient garage doors from new! We don't believe in upselling, and are not a garage door supplier, but until Google have a "garage-door-repairs" category it is how we have to advertise. If you've been told your garage door is beyond saving Howard may well be able to fix it. Hundreds of our customers were told they needed a new garage door when they only needed a simple repair for around £95. See our reviews. If you want to buy your own we have a measure and fitting service that can save you lot's of money.

Why choose us?
 

People choose us because Howard is an up and over garage door repair specialist. Also our prices, reviews and speed of response - usually the same day. Howard has expertise with more than 30 years experience of fixing up-and-over garage doors, which is why we are trusted by many local estate agents and councils. We are easy to contact, reliable, friendly and trustworthy, with no call out charge or Vat. We also believe in transparent pricing - which is clearly shown our website - before you book - and you get a free oil and service with every repair! We like to leave our customers smiling, not shell-shocked by the price!

Do you have a call out charge?
 

No call out charge and no survey charge - ever. Also all our prices include parts and labour, and as a small family business that specialises in garage-door-repairs only there is no added vat. With absolutely no sales pressure or obligation it is worth consulting Howard first for an honest and free assessment. In our experience it is very likely that you do not need to spend hundreds of pounds on a new garage door, but if you do we can at least tell you who to avoid!

Do you offer same day service?
 

​​In the Plymouth area it is usually the same day if you book before 1pm. Outlying areas maybe next day - but we never say we will be there and then not show up, unlike some. If we book you an appointment you can rest assured that Howard won't let you down and leave you in a panic because you're door won't close. We are very reliable just check our reviews, many of them mention that they chose us after being let down by other companies.

Do you give a warranty and are you insured?
 

We give a 12 month warranty on cables, springs etc. 5 years on automatic operators. Our customer service is excellent and we are insured for up to 5 million pounds! If you do have a problem we prioritise existing customers.

Is it easy to contact you?
 

Yes, many of our reviews mention how easy it is. Contact form, Facebook, WhatsApp, message, text, phone. 8am to 8pm or later. Including weekends. We work from home and we will give quick quotes based on photos you send us so you don't have to go through the hard sell experience you get from national companies.

Why is your price so low and how do I pay?

We have lower overheads, no showrooms, "technicians" or fleets of vans and we are not VAT registered because we are not supplying, just repairing. Which is why we can say best price guaranteed. The price you see is the price you pay and we believe it is the cheapest and best value in Plymouth, Devon and Cornwall. Especially on automatic operators as we pay the vat!

We accept card, cash, cheque or BACS payments.

Do you fix roller garage doors?

No we DO NOT work on commercial garage doors, or modern roller shutter garage doors such as Essati, Crocodile, Garolla or Seceuroglide. Howards expertise is in old up-and-over and sectional garage door repairs.

Do you have a survey charge? 

No we DO NOT. Beware terms like Survey, Advice Visit, Repair Service - the price upfront might look good value - but they charge extra for parts, and labour over 20 minutes!!! You don't get your repair service charge back if you refuse the quote. Read their 1* reviews to see what they charge! We never ask for money in advance. Our quotes are free - no obligation or upselling and our 5* reviews reflect this. We charge £95 to replace both garage door cables - parts and all labour included no VAT and a free oil + service, less than a quarter of the price of national companies. We pride ourselves on being an honest and reliable local garage door repair business - specialising in saving old garage doors - that you really can trust not to try to upsell you.

Do you fix sectional garage doors?

 

Yes we repair domestic sectional garage doors. Howard has over 30 years experience of fixing them. You can trust him to know what he is doing! 

Testimonials From Happy Customers

Google

"Excellent and quick service to repair and service

my garage door in Plymouth.

Thank you"

"Brilliant response-arrived within an hour of my call out. Local expertise, fixed problem on the spot" 

​​

"Amazing, efficient, helpful and incredibly well priced service. Cables replaced and door fixed less than

24 hours after it broke.Totally recommend"

Facebook

​"Brilliant service contacted Howard at 8.30 and repair completed by 14.00 same day. No hidden extras price as quoted. Would definitely recommend, great job"

"Very quick and friendly service, a fraction of the cost of any other quote. Highly recommend and

will definitely use again in the future"

Yell.com

​"Garage door. Friendly prompt service. Fixed within half an hour. Works like brand new. Value for money. Couldn't recommend highly enough"

"Best garage door service in Devon and Cornwall. Repaired my garage door on a Sunday morning and responded to my call in 1.5 hours. Can't get 

a better service than that"

About Garage Door Repairman (SouthWest) 

The Original Repair-Only Specialist for Devon & Cornwall UK

Based in Lifton, West Devon (PL16 0DS), we are a truly local, family-run business

(Howard and Lynne) serving the PL, TQ and some EX- postcode areas.

Unlike National call centres in Mansfield with hidden fees, we operate on a strictly transparent, fixed price basis, WITH PRICES SHOWN.

Our £95.00 cable repair includes both parts and labour-no diagnostic fees,

“service charges,” or VAT. Because we are repair-only, we never push for expensive garage door replacements. If we can’t fix it, you don’t pay a penny.

Serving: Plymouth, Ivybridge, Tavistock, Saltash,Torpoint, Launceston, and more across Devon & Cornwall in the South West of England United Kingdom.

Website: garagedoorrepairmansouthwest.com | Call: +447540 592526

Google Reviews for Garage Door Repairman (Southwest) praising quick repair excellent price and superb service
Yell.com Reviews praising Garage Door Repairman (Southwest) for quick repairs, excellent price and superb service.
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CALL US BETWEEN 8AM-8PM, EVERY DAY. TEXT, OR WHATSAPP THE MOBILE NUMBER ANYTIME

CONTACT US ON FACEBOOK - GARAGEDOORREPAIRMANSOUTHWEST - Send us pictures and we will give you a quote so you can shop around.

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